FAQ

Frequently Asked Questions

Landmarkchem

This section will attempt to answer all the questions you have regarding
Landmark Nutraceuticals Co., Limited , our procedures and our products – if you require further information please do not hesitate to contact Lillian.

 1. Who Are You & What Can You Offer Me?

Landmark Nutraceuticals Co., Limited is a professional enterprise, which mainly specialize in the production of steroid raw powders and hormone raw powders. We provide Testostrone Series, Trenbolone Series, Methenolone and other hormone raw materials. Our company has a strict QA & QC system and all of products are in line with the USP32 standard as well as enterprise internal control standard.


 

 2. How Do I Know This Isn’t A Scam?

Our company has been specialized in the production of  steroid hormone for more years, and 95% of our products are exported to the United States, Europe, Brazil, Australia and other regions. And we are sponsor of Brotherhood of pain, Professional Muscle and Muscle Chemistry . You can check from the feedback from our new and old customers. We will not damage the reputation of our company for a little cash.


 

 3. How to cooperate with us?

1.Pls tell me the items you are interested in and the order Qty,we will offer you a good price.
2.Pls tell me your shipping address so that we can tell you the shipping cost and more delivery details.
3.Then we will send you the payment information when you confirm your order.


 

4. How do I pay? 

At present, we only accept Western Union , Moneygram, Bitcoin and TT as payment methods. You can select preferred payment method  as you go through the checkout.

Once your payment is received, we will then start processing your order. To minimise the delays or even order cancellation, we advise you to complete payment stage within 24 hours from ordering.


 

5.When can provide order number after payment ?

We will ship the parcels to our Shipper immediately after receipting of your payment, which will totally take us 1-2 days before the shipment. Then we will provide you the order number and will also constantly focus on the order number updates. Our shipper is the most professional in China, he knows which courier is the best to which country, and knows what name the package should use.


 

6. Do You Ship Over The Weekend?

We use EMS,TNT,FEDEX,DHL four kinds of couriers. EMS don’t collected parcels over the weekend. The packages can be shipped out normally before 12:00 a.m in Beijing time  if you choose to ship by TNT or FedEx.


 

7. How Long Is The Whole Process Of Ordering And Shipping? 

Paid orders are processed and dispatched the same day and delivered within 5-7 working days worldwide.  If you live in the United States or England, you can probably receive the goods within 4-5 days. If for express other reason which delay delivery of goods, we will promptly track and communicate with you soon.  Your understanding will be highly appreciated.


 

8. How about parcel delivery success rate ?

Our goods packing will not contain any hormone information and can be sent out from different areas of china. At present,the goods customs clearance rate we send to United states and Europe is 99%,  As for Canada, Brazil of quite high buckle close rate area, we also have a new way to get through the customs. We also have completely re-send policy to some areas.


 

9. What Is The Minimum And Maximum Amount Of Steroid Powder I Can Order At One Time?  

Normally, our min.order quantity is 50g, but for some high value products, we can also do a small test order. Please feel free to contact us about the specific order.

We suggest the net weight of each package should be less than 1.5kg. But if your order quantity is more than 1.5 kg, we will split the goods into several packages and then send you separately.


 

10.  Is a signature required for shipping?

It depends on which express, like FEDEX, you can sign a contract with them for delivering parcels to your designated place if you are not at the shipping address, then do not need a signature. Sometimes, once packages leave our distribution they are not treated as recorded/registered shipments and therefore they don’t require any signature upon delivery. Dear customer can ask your local express company for details. We can not be 100% sure, pls understand.


24 hours service for you  ……………………………………

Wickr me: lillianjiang

Email: jianglillian1992@gmail.com

              lillian.jiang@landmarkchem.com  

Skype/ Facebook: landmarkchemlillian

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